Privacy Policy

1. Introduction

MMO IT Solutions ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our seminar booking platform services ("Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Request demo access
• Request pricing information
• Contact us for support
• Use the admin panel of your platform
• Set up your seminar platform

This information may include:

• Name and contact information (email, phone number)
• Business information (institute name, logo, branding details)
• Facebook profile information (if provided)
• Seminar details (titles, descriptions, dates, instructors, pricing)
• Student registration data collected through your platform

2.2 Automatically Collected Information

When you access our website or use our Services, we may automatically collect certain information, including:

• Device and browser information
• IP address and geographic location
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Maintain Our Services

• Setting up and customizing your seminar platform
• Processing and managing your seminar listings
• Delivering email notifications for registrations
• Providing technical support and maintenance
• Managing your admin account and access

3.2 To Communicate With You

• Responding to your inquiries and requests
• Sending service updates and technical notices
• Providing demo access credentials
• Sending pricing information (when requested)

3.3 To Improve Our Services

• Analyzing usage patterns and trends
• Monitoring and improving platform performance
• Developing new features and functionality
• Conducting research and analytics

3.4 For Marketing (With Your Consent)

• Sending updates about our services (only if you opt-in)
• Sharing information about new features or offerings

You can opt-out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

4. Your Data is Yours

4.1 Client Data Ownership

All data you enter into your platform belongs to you. This includes:

• Seminar listings and descriptions
• Student registrations and contact information
• Photos and media files
• Any other content you create or upload

4.2 We Will Never

• Use your student information or registration data for our own purposes without your explicit written consent
• Contact your students
• Share, sell, or distribute your student data to third parties
• Use your seminar data without your permission

5. How We Share Your Information

5.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

5.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Services, such as:

• Hosting and infrastructure providers
• Email delivery services
• Payment processors
• Analytics providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Restricted access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide you with our Services
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you terminate your service with us, we will delete or anonymize your data in accordance with our data retention policy and applicable law, subject to:

• Backup retention periods (typically 30-90 days)
• Legal and regulatory requirements
• Ongoing disputes or investigations

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you.

8.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete information.

8.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, ongoing disputes).

8.4 Right to Data Portability

You have the right to request a copy of your data in a structured, machine-readable format.

8.5 Right to Withdraw Consent

If we process your information based on your consent, you have the right to withdraw that consent at any time.

8.6 Right to Object

You have the right to object to our processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us at: info@resp.ph

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our Services
• Improve website performance and user experience
• Provide analytics and measure effectiveness

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Services.

10. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for material changes)

Your continued use of our Services after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

MMO IT Solutions
Email: info@resp.ph
Phone: +63-917-896-4975
Website: resp.ph

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.